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Vehicle Delivery and Wait Times

Vehicle Delivery and Wait Times

We know you will want to drive your new vehicle straight out of the Toyota Store, but brand-new cars often require some time for delivery and preparation.

Delivery of your vehicle

Your local Toyota Store will be able to give you an estimated delivery time and this should be stated in your order and agreement. Currently, our average delivery time is on average 16 weeks, and some more popular models are taking longer due to global demand, closed borders, delayed shipping, and logistics.

There is no standard waiting time for the delivery of a brand-new car, as they are predominantly being shipped from overseas. This is especially the case if you have made specific requests regarding colour or accessorising your vehicle.

Your Toyota Store will try their absolute best to provide open and honest communication around timeframes. However, the unexpected can occur during your wait and your local store will advise you of any new updates.

How long will it take?

The average wait time will depend on whether your new car is available in our stock pool or requires a factory order. If your order is very specific, with a particular colour, grade and accessories or extras, your car will take a little longer to get ready.

Currently, most orders are overseas factory orders for future stock coming into New Zealand. This is due to huge global and local demand for most of our models. This has meant that our average delivery time for a vehicle from ordering is approximately on average 16 weeks.

If you need your car sooner, your Toyota Store may suggest changes such as a different colour to the one you have requested. This is completely your decision. You might be happy to live with navy instead of black, but green might just not be you - which is absolutely fine too!

Why the wait?

Delivery times are variable and will include the time it takes for the car to be built, to leave the factory or dock, plus the time it takes for your local Toyota Store team to ensure the car is in perfect condition for you.

New cars require extensive checking, detailing and cleaning and the installation of any specialised software to electronic equipment. If you have ordered additional accessories, these will also add time so the team can ensure they have been fitted correctly.

Contact your local store for more information.