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Meet the team

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Mark Mills

CEO

After a long time with the Toyota family, this place really feels like home and hopefully this is a feeling you'll also get when visiting us! We enjoy what we do and this attitude means we're able to provide customers with the best service and motor vehicle retail experience possible.

New Cars

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Paul Taylor

Branch Manager

I manage a superb team and we're here to ensure your experience here is a great one. Looking forward to meeting you on your next visit.
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Matthew Downing

General Vehicle Manager

I am delighted to be a part of this team; meeting customers and providing great experiences. I enjoy representing Toyota, a truly great international brand!
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Laurence Cooke

Vehicle Supervisor

I worked for Miles Toyota from 2011 to 2016. After a few years away living in the UK, I am happy to now be back and to be part of the team at Ilam Toyota. I am proud to represent the Toyota brand and aim to make your purchase experience an enjoyable one.
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Jayden Black

Vehicle Consultant

I'm here to assist with any vehicle purchasing requirements you may have and help you find your perfect vehicle! I look forward to meeting you!
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Sean Qu

Vehicle Consultant

I speak fluent English and Mandarin and am here to help you find your new vehicle. I look forward to meeting you!
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Nathan Hunt

Vehicle Consultant

I’m excited about our fantastic range of Toyota vehicles and am here to assist you with finding your new vehicle!
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Michelle Dampier

Vehicle Consultant

I have a passion for helping people and seeing things through from start to finish. Looking forward to meeting you and helping to find your perfect vehicle.
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Yvonne Miller

Vehicle Consultant

I was previously based at Miles Toyota before I took a break but now I’m back and have joined the lovely team at Ilam Toyota. To all past, new and future customers please ring me. I’ve got the experience and maturity to understand and listen to all your vehicle needs. I love selling vehicles, assisting customers and I care for each sale to the end. Try me. I hope we can talk soon.
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Tori Skene

Showroom Administrator

I'll usually be your first point of contact when you visit us, or over the phone. I'm here to assist with any enquiries!

Used Cars

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Paul Taylor

Branch Manager

I manage a superb team and we're here to ensure your experience here is a great one. Looking forward to meeting you on your next visit.
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Matthew Downing

General Vehicle Manager

I am delighted to be a part of this team; meeting customers and providing great experiences. I enjoy representing Toyota, a truly great international brand!
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Laurence Cooke

Vehicle Supervisor

I worked for Miles Toyota from 2011 to 2016. After a few years away living in the UK, I am happy to now be back and to be part of the team at Ilam Toyota. I am proud to represent the Toyota brand and aim to make your purchase experience an enjoyable one.
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Jayden Black

Vehicle Consultant

I'm here to assist with any vehicle purchasing requirements you may have and help you find your perfect vehicle! I look forward to meeting you!
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Sean Qu

Vehicle Consultant

I speak fluent English and Mandarin and am here to help you find your new vehicle. I look forward to meeting you!
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Nathan Hunt

Vehicle Consultant

I’m excited about our fantastic range of Toyota vehicles and am here to assist you with finding your new vehicle!
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Michelle Dampier

Vehicle Consultant

I have a passion for helping people and seeing things through from start to finish. Looking forward to meeting you and helping to find your perfect vehicle.
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Yvonne Miller

Vehicle Consultant

I was previously based at Miles Toyota before I took a break but now I’m back and have joined the lovely team at Ilam Toyota. To all past, new and future customers please ring me. I’ve got the experience and maturity to understand and listen to all your vehicle needs. I love selling vehicles, assisting customers and I care for each sale to the end. Try me. I hope we can talk soon.
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Tori Skene

Showroom Administrator

I'll usually be your first point of contact when you visit us, or over the phone. I'm here to assist with any enquiries!

Commercial Specialist New & Used

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Simon Pattie

Commercial Vehicle Consultant

I started with the company in 2003. I'm an ex-farmer and I specialise as a Commercial Sales Consultant. Looking forward to meeting you.
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Ben Luxcourt

Commercial Vehicle Consultant

After re-joining the team after some time away, I’m here to assist with any questions or vehicle requirements you may have.

Service

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Jason Gwatkin

Service Manager

I manage our very busy and motivated Service Team. I am a father of three boys who keep me very busy outside of work!
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Keri Wilson

Service Foreman

I oversee our workshop team, and ensure that every job that comes through is completed to a very high standard.
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Tanya Sayer

Service Advisor

I am originally from Zimbabwe and have been with Toyota for many years. I really enjoy being part of the ILAM Toyota team.
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Celeste Pohio

Service Advisor

I'm here to ensure that your vehicle's servicing needs are carried out and I look forward to meeting you next time you're visiting our dealership!
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Madeline Downer

Service Advisor

Hi there, I joined the friendly team at ILAM TOYOTA in 2018. I look forward to meeting you and assisting you with any service enquiries that you might have.
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Courtney Scott

Service Advisor

I’ve recently joined the Ilam Toyota team, after working in hospitality for two years. I’m looking forward to meeting you all and helping with your service requirements.

Parts

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Aaron Watson

Parts Supervisor

Hi, I'm Aaron, the Parts Supervisor at ILAM Toyota and I have worked with the company since 1994.
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Sean Harris

Parts Consultant

I have been here since 2009 and I look forward to helping you with your parts enquiries as smoothly and efficiently as possible.
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Chris Agnew

Parts Consultant

Hi, I'm Chris and I'm a Parts Consultant. I look forward to meeting you and helping you with any parts enquiries you may have.
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Lael Vincent

Parts Consultant

I have an extensive background in Parts Sales and I look forward to meeting you and helping out with any parts requirements.

Finance, Insurance & Toyota Care

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Ashleigh Starling

Business Manager

I'm here to assist you in purchasing new or used vehicles and ensure that you have the complete finance package tailored to suit your needs.
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JJ Jordaan

Business Consultant

I was previously based at Miles Toyota in a technical role and have since moved on to ILAM Toyota as a Business Consultant. I look forward to assisting with any of your finance, insurance, and warranty needs.

Administration & Business Support

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Tania Taylor

Operations Manager

I'm proud to be part of a team that works towards achieving the BEST. I support our great team, helping them to succeed in their roles.
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Sonya Smith

Senior Administrator

I work with a dedicated team who value customer service and high standards. My role includes various admin and financial duties. I thoroughly enjoy working here!
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Nicole Miles

Senior Administrator

I originally joined the team over five years ago and have recently returned as the Senior Administrator after 10 months away.
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Colleen King

Business Development Manager

We're a fantastic team who contact you to ensure that your visit with us has exceeded all expectations. I'm extremely proud to manage this team!
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Rebekah Walker

Business Development Advisor

I’m dedicated to following up on your recent trip to our dealership and ensuring it went well. I’ll also book your vehicle for its WOF and service when the time comes.

Marketing

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Mark Lincoln

Marketing Manager

Hi! Connected with us online? It’s probably one of my team that you spoke to. Be sure to leave feedback, ask questions, or share a photo!
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Ash Pearson

Marketing & Design Specialist

Marketing without Design is lifeless, and Design without Marketing is mute. Our department raises volume with innovative ways of communicating with you, our guest!
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Caroline Pope

Marketing & Events Specialist

The best marketing of all is happy customers! I’m here to keep you up to date on the latest and greatest happenings in the Toyota world.
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Gabrielle Jardiolin

Marketing & Design Specialist

I'm excited to be a part of such a talented marketing team. I'm ready to create, curate and execute amazing marketing campaigns and experiences for you, our guest! As they say, the best marketing doesn't feel like marketing.
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Emily Kloogh

Marketing & Design Specialist

Coming from a Graphic Design background, my passion lies in creating beautiful things. I look forward to showing you how I can use my creative flair to help you up your marketing campaign game.