Say hello to Toyota Connected Services
Stay connected with your Toyota on the road and at your fingertips.
What is Toyota Connected Services?
Toyota Connected Services enhances your driving experience through a combination of in-vehicle technology and app-based features, designed to make every journey smarter and more convenient.
In-vehicle features
Toyota Connected Services includes features such as enhanced safety and security support, connected navigation, voice recognition, and live weather updates — all designed to support you while you’re on the road.[CS1]
App features
Through the myToyota Connect app, you can remotely access selected vehicle information and controls, helping you stay connected to your Toyota even when you’re away from it.[CS1]
*Image shown is of a pre-production model.
SOS Emergency Call (SOS)
Press the SOS button in your overhead console to connect with a trained agent at our 24/7 emergency call centre. They can contact emergency services and guide them to your vehicle’s location if needed, giving you confidence that help is on the way.[CS3]
Automatic Collision Notification (ACN)
If your airbags deploy or impact sensors are triggered, ACN automatically alerts our emergency call centre who can share your location and vehicle details with emergency services — even if you can’t respond — so if required, help can reach you quickly.[CS4]
Stolen Vehicle Tracking (SVT)
Enjoy extra peace of mind with enhanced vehicle security. If your Toyota is stolen, our emergency call centre can work with police to help locate it once you’ve reported the theft and provided a police report, assisting with its potential recovery.[CS5]
Stay informed
Check your fuel level or PHEV battery status before you start your day. Or easily locate your vehicle if you’ve parked somewhere new.[CS1]
Stay secure
Lock or unlock your vehicle remotely with a tap on your phone. Receive alerts if your vehicle’s doors are left unlocked or windows are left open.[CS1]
Climate Control Scheduling
Start your vehicle remotely to set your preferred cabin temperature and de-mist windows, so it’s ready for comfort in any weather. You can also schedule climate settings in advance, so your Toyota is prepared when your journey begins.[CS1]
Connected Multimedia
The multimedia system delivers smarter navigation via a cloud-based map, natural voice control for vehicle functions, and seamless smartphone integration. Enjoy a personalised, intuitive driving experience every time you get behind the wheel.[CS1]
Seamless Trip Planning
Plan your journey in the myToyota Connect app, including multiple stops, and send it straight to your vehicle. Your route will be ready and waiting when you start the car, helping to ensure every trip is organised and effortless.[CS1]
Charge Management
Take control of your PHEV charging with the myToyota Connect app. Monitor battery status, start or stop charging remotely, and schedule charge times that fit your routine, so your vehicle is ready when you need it.[CS1]
Your data, protected.
We take your data seriously. Only essential information is used to deliver Toyota Connected Services safely and effectively. You stay in control of your information.
Connected Packages
Three connected feature packages, designed to support you on every journey [CS1]
Toyota Essentials
Essentials Emergency
SOS Emergency Call (SOS) [CS3]
Automatic Collision Notification (ACN) [CS4]
Essentials Vehicle Insights
Odometer
Driving Range and Fuel Level
Vehicle Status
Vehicle Locator
Forgotten Notifications
Glovebox – Manuals and Warranties
*Complimentary with your vehicle.
Connected Multimedia
In addition to Toyota Essentials package:
Connected Navigation
Connected Voice Assistant
Connected Trip
Multimedia Profiles
*This feature package is complimentary for 6 years.
Connect+
In addition to Toyota Essentials package:
Stolen Vehicle Tracking (SVT) [CS5]
Guest Driver Settings
Remote Vehicle Start
Remote Door Lock/Unlock
Remote Boot Lock/Unlock
Remote Climate Control
Remote Horn, Hazards and Headlights
Remote Window Open/Close
*This feature package is complimentary for 4 years.
Connected Services features and packages may vary depending on vehicle model, grade, and production date. The information shown is a general overview only. Please refer to the relevant model specification page for full details and availability.
Frequently asked questions
Get answers to the frequently asked questions about Toyota Connected Services.
A collection of intelligent features that connect your Toyota and phone for seamless control, enhanced safety, and total peace of mind. [CS1]
Toyota Connected Services only collects the information needed to deliver the features you choose. Toyota New Zealand and our dealers cannot track your vehicle. Should an emergency event occur (such as a triggered event via ACN, SOS, SVT, or other emergency), your location can be shared to our emergency call centre so if required, help can reach you.[CS1]
The available features and services will come with a complimentary trial period of at least four years. After this trial, certain services will require a paid subscription. At that point, you can choose whether to continue or discontinue using the paid Toyota Connected features and services.[CS2]
Please note that when using the myToyota Connect app on your device, your mobile data may be used.
Yes. All information will be managed according to Toyota’s strict privacy standards.
Toyota Connected Services will initially be available with the sixth generation RAV4. More models will be added progressively across the Toyota range from 2026.
Yes. You can add more than one Toyota to your myToyota Connect account, as long as each vehicle is compatible with Toyota Connected Services. Once added, you can switch between vehicles in the app and view their status, features, and details in one place.[CS1]
Which Toyota models have Connected Services?
Toyota Connected Services will initially be available with the sixth generation RAV4. More models will be added progressively across the Toyota range from 2026.
Pre-production RAV4 Limited model shown.
Ready to connect?
Download the myToyota Connect app to unlock smarter control, added peace of mind, and effortless connection with your Toyota.
[CS1] Functionality and features depend on an active 4G/5G-enabled DCM (available until the 4G/5G network sunset, depending on the DCM fitted to the vehicle), compatible device and app installation/connection, mobile data (at user’s cost), GPS signal strength, New Zealand mobile network coverage, enabled push notifications, third-party information, and other factors outside Toyota’s control, which can limit system functionality. Mobile data usage is at the user’s cost. Features vary by vehicle model and subscription choice and may be subject to change.
[CS2] Different complimentary periods apply depending on the package and enabled DCM. Fees apply thereafter. Features depend on 4G/5G enabled DCM (available until 4G/5G sunset, depending on the applicable DCM fitted to the vehicle), third party information, GPS signal strength, New Zealand mobile network coverage, compatible device, mobile data (at user’s cost), enabled push notifications and other factors outside Toyota’s control which can limit functionality of system and may be subject to change.
[CS3] Driver assist feature only. Not a substitute for safe driving practices. Not available outside New Zealand, if service disabled or terminated, or after 4G/5G sunset. Only operates if vehicle’s SOS button is pressed and vehicle ignition is on. Dependent on 4G/5G enabled DCM, GPS signal strength, mobile network coverage, emergency response centre capabilities and other factors outside Toyota’s control which can limit the ability or functionality of system.
[CS4] Driver assist feature only. Ignition must be on. Not a substitute for safe driving practices. Not available outside New Zealand, if service disabled or terminated, or after 4G/5G sunset. Only activates if vehicle’s DCM detects airbag deployment or impact sensor notification. Dependent on 4G/5G enabled DCM, GPS signal strength, mobile network coverage, operational related components and other factors outside Toyota’s control which can limit the ability or functionality of system.
[CS5] Not available outside New Zealand, if service disabled or terminated, or after 4G/5G sunset (depending on the applicable DCM fitted to the vehicle). Dependent on sufficient battery power, 4G/5G enabled DCM, GPS signal strength, mobile network coverage, operational related components and other factors outside Toyota's control which can limit the ability or functionality of system. Owner/driver required to obtain Police report. Vehicle location information, if available, is only provided to Police. Vehicle recovery not guaranteed.
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