Most Toyotas need servicing every 12-months or 15,000km (whichever comes first, under normal driving conditions). Vehicles, with intermediate service schedules, as well as some older or high-mileage models, require more frequent servicing. Please check with your Authorised Toyota Store for guidance specific to your Toyota. 

Servicing costs vary depending on your Toyota model and the type of service required. For specific pricing, contact your local Toyota Store or request a service online. Prices shown online are Maximum Retail Prices (MRP) and include GST.  

Loan cars are available at Toyota stores to help keep you mobile while your vehicle is being serviced. Availability can vary by location and booking demand, so we recommend checking with your store and requesting a loan car when you book. 

Yes, you're welcome to wait while your car is being serviced. Many Toyota Stores have customer areas where you can relax during your visit. Amenities like Wi-Fi and complimentary coffee may vary, so it's a good idea to check with your store ahead of time if you’re after something specific. 

Toyota Service Plans are available for all eligible Toyotas. Contact your local Toyota Store for more information. All maintenance should be carried out by an Authorised Toyota Store during the warranty period.

No, only some newer Toyota models equipped with an SCR system require AdBlue®. Learn more about AdBlue^®

Toyota Service Protect is a 1 year/15,000km warranty available for eligible Toyota vehicles when a full scheduled service is completed at an Authorised Toyota Store.

To be eligible, your Toyota must:

1. Be less than 10 years old and have travelled less than 150,000km. 
2. Receive a full scheduled service at an Authorised Toyota Store which may include passing a Toyota Service Protect in-service inspection.

No. The warranty is automatically applied after the scheduled service, which may include passing an in-service inspection.

It covers sudden and unexpected mechanical and electrical failure, including the Hybrid System and Hybrid Battery, on eligible Toyota vehicles. 
It also includes 24/7 roadside assistance, and rental vehicle and/or accommodation cover if you're more than 50km from home and your vehicle can't be repaired within 24 hours. 

^{See terms and conditions for more information and coverage limits for Toyota Service Protect.} 

If your vehicle isn’t already covered by a Toyota New Zealand warranty, you’ll need to have an in-service inspection done at an Authorised Toyota Store during its scheduled service.
 

Yes, it's transferable to the new owner if you sell your vehicle.

No, this inspection is included as part of the scheduled service.  

If your vehicle doesn’t pass its in-service inspection, don’t worry – you may still be able to get Toyota Service Protect if the failed items are fixed within 3 months or 1,500km of your initial inspection at an Authorised Toyota Store.

No. The warranty is only available when servicing is done at an Authorised Toyota Store.