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We know there’s a lot to consider when purchasing an EV. Below you’ll find our answers to your most frequently asked questions to help with your decision making.
On a full charge, the NEDC testing standard estimated driving range depends on the powertrain and grade:
*Energy consumption and driving range figures are based on tests under controlled conditions. NEDC driving range has been tested to the Australian NEDC ADR81/02 standard. The New Zealand model hasn’t been tested using the WLTP test procedure. Actual results will vary depending on factors such as vehicle usage and operating conditions. You should not expect that the exact energy consumption and driving range figures will be achieved in real world driving conditions.
Factors that affect the cruising range include, but are also not limited to:
The expected remaining range can always be found on the right side of the Multi-Information Display (MID). As on other Toyota vehicles, this figure is an estimate determined by your driving habits, and may not accurately predict actual range if your driving pattern changes.
The state-of-charge gauge on the meter display is similar to a conventional fuel gauge. The state-of-charge percentage is also displayed on the MID.
We recommend not allowing your state of charge to get too low, particularly on your first few drives, as bZ4X learns about your driving habits, and you become accustomed to the vehicle’s range and your available charging options.
While we hope this does not happen to you, Toyota Roadside Assistance* can provide transport to your home, the nearest Toyota dealer or public charging station within the radius of your vehicle, using a flatbed truck to help get you back on the road.
And for further peace of mind, Toyota Roadside Assistance has been extended from two to three years for new bZ4X owners. If towing bZ4X or using another roadside service, be sure to refer to the Owner's Manual for additional information about necessary towing precautions.
* Toyota Roadside Assistance is 24 hours and can be contacted on 0800 900 505. You will need to supply the provider with the following information: vehicle registration, location, and a contact phone number.
Watch the videoWhile we always recommend leaving the house with a full charge, we understand that life happens! Thankfully, how you drive can have a considerable impact on EV range, which means there are many ways you can optimise your range to go further.
Factors like maintaining a steady speed and avoiding any heavy acceleration or deceleration and choosing ECO drive mode will use power more efficiently and allow you to go further between recharges.
Clever changes like how you use climate control will also have an impact on range. We recommend selecting ECO mode on the internal climate control system to heat the driver’s seat and steering wheel instead of the entire cabin air.
You can also select Regeneration Boost when driving around town and country roads can encourage more charge to go back into your battery.
Other factors like ensuring you have the correct tyre pressure (adequate air means more efficient cruising and less rolling resistance) and removing any unnecessary weight (e.g. roof racks, or heavy cargo in the boot) will all help to extend your driving range.
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Charging your electric vehicle can be done at home or while you’re out and about. You can charge your EV using a home power outlet, a Wallbox, AC (alternating current) public charging and DC (direct current) fast charging.
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If the vehicle is not going to be used for an extended period of time, remember to charge it at least once a month. This protects the battery from extreme voltage decline due to self-discharging.
Yes, you'll need a dedicated circuit and a compatible charging unit installed by a certified electrician. Electrasafe ensures a safe and efficient installation to meet your charging needs.
Yes, many home charging units offer remote monitoring and control features through mobile apps.
Wallbox load management is a feature of Wallbox EV chargers that allows you to control the amount of power that your charger draws from the grid. This can be useful for preventing overload and ensuring that your charger has enough power to charge your car at the desired rate.
Wallbox load management works by monitoring the power consumption of your home or business. When the power consumption reaches a certain level, Wallbox load management will reduce the power output of the charger. This will help to prevent overload and ensure that there is enough power for other appliances and devices.
Yes, you can use Wallbox load management with your solar panels to optimise the use of solar energy for charging your car.
Electrasafe understands the importance of a timely EV charger installation. Once you submit your request through our assessment form, their team strives to schedule a site assessment if the information provided is not sufficient. The duration between the assessment and the actual installation depends on various factors such as site complexity, accessibility, and the availability of required materials. We prioritise efficiency without compromising on the quality of our installations. The Electrasafe team aims to provide you with a realistic timeline during the assessment process.
The timeline from assessment to installation varies based on the factors mentioned earlier. On average, Electrasafe aims to complete the installation within 10 working days after quote is approved. However, this may be expedited or extended based on the unique circumstances of each installation.
Yes, the Electrasafe team will provide you with an estimated installation date during the assessment phase. This estimate takes into account the factors discussed, allowing you to plan accordingly.
To facilitate a faster installation, ensure that:
- Site access and access to the roof (if available) is clear and unobstructed.
- Any necessary permissions or approvals are obtained in advance.
- All relevant information about the site is communicated during the assessment.
- Download, install and sign up to the myWallbox application
The myWallbox app is available on both App Store and Google Play.
If you have an urgent need, please mention this during the initial inquiry or assessment. Electrasafe will prioritise urgent requests and provide a tailored solution to meet your specific timeline. Feel free to contact us directly for any further clarification or to discuss specific requirements related to the installation timeline.
With the vehicle powered off, the doors unlocked, you access the vehicle’s charging port flap located above the front left wheel arch on the passenger’s side by pressing the outside corner.
We recommend charging as often as needed to maintain a sufficient state of charge for your anticipated trips, with consideration of available charging methods at your destinations.
Depending on the type of charger, we recommend charging to certain limits to maintain the long-term battery health.
AC: Go ahead and charge to 100%. Once 100% is reached, it will stop charging to help preserve the battery.
DC Fast Charging: We recommend charging to 80% to achieve the maximum benefit of the quick charging speed. It is possible to charge to 100% with this method, but the charging rate will automatically be reduced once it reaches 80% to help preserve the battery. To help maintain long-term battery health, DC Fast Charging should be limited to three cycles of charging per day throughout the year.
You can charge your EV at home by plugging the provided portable dual-voltage charging cable into a home power outlet. If you have a Wallbox installed, you can use the Wallbox cable to plug straight into your vehicle for a faster, more efficient charge. Public charging stations which can offer either AC (alternating current) public charging and DC (direct current) fast charging, can be found using a map online. Click here to locate a public charging station using the ChargeNet map.
Your new bZ4X comes with a portable dual-voltage charging cable that can be plugged into your home power outlet. Though this is the slowest and most cost-effective way of charging your BEV, you can also take advantage of a Wallbox installed at home or public charging stations which include their own cables that plug directly into your bZ4X charging ports.
Public rapid charging stations are great for a quick top-up when you need it, but quick and cost-effective charging is best done at home. Click here to locate a public charging station using the ChargeNet map.
Charging time will vary mainly based on starting battery level, the type of charger being used, outside temperature and/or accessory use.
When using DC (fast charging), charging times will be affected more than other charging methods based on outside temperature. As temperatures decrease below 10 degrees Celsius, charging time will increase significantly. Charging may not be possible when the temperature drops to around -20 degrees Celsius or below.
To help maintain long-term battery health, DC charging should be limited to two cycles of charging (Low Light to 80%) per day throughout the year.
Keep an eye on the Charging Process Display—including battery level and estimated range – through the bZ4X’s vehicle charging indicator on the Multi-Information Display (MID). You can also set a charging schedule using the central touchscreen to take advantage of off-peak electricity rates. To override the schedule, select Charge Now.
If using a Wallbox, you can check the status of your charger and control it on-the-go using the myWallbox app. Monitor your status in real-time and receive notifications when you’re all charged up. You can control advanced energy management features and schedule your charging for times when energy is cheapest. Plus, you’ll be able to track your charging history, and remotely lock and unlock your Wallbox Pulsar Max.
It’s important to note that any estimated vehicle range calculations shown are based on previous usage patterns and may not accurately predict the vehicle range.
Three words: convenience, fun and potential savings.
All-electric vehicles can be conveniently charged at home, overnight and on-demand, as well as at public charging stations when out and about. No more trips to the gas station needed.They’re also fun to drive, thanks to the immediate torque response from the electric motors, as well as the smooth acceleration and quiet cabin. And, as icing on the cake, driving an all-electric vehicle can also help the environment by reducing CO2 emissions.
Thanks to the use of electric motors instead of internal combustion engines, all-electric vehicles provide smooth acceleration, immediate torque response and a surprisingly quiet ride experience.
Regenerative Braking Boost Mode allows the convenience of accelerating and decelerating with just one pedal. Press down on the pedal to accelerate, and let go to decelerate.
When you're not depressing the accelerator, the vehicle will continually slow down to 8 km/h. For your safety, it is necessary to apply the brake pedal to come to a complete stop. It may also be necessary to apply the brake pedal when needing to slow down more quickly.
If you’d like to turn off Boost Mode, simply hit the Boost Mode button again, and the indicator will turn off on the MID.
Watch the videoReady to take on the great outdoors? You’ll want to engage X-MODE which improves the vehicle’s traction off-road, by optimising throttle control and wheelslip based on the condition selected.
X-MODE has two separate driving modes:
In both modes, Grip Control can be utilised to maintain a low vehicle speed on steep inclines and slippery roads without stepping on the accelerator pedal or brake pedal. This constant speed is useful when navigating tricky terrain.
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An All-Electric car is a more efficient vehicle that uses electricity to power an electric motor, with the added benefit of being quieter and more environmentally friendly than traditional internal combustion engine vehicles.
An All-Electric operates using electricity stored in a battery rather than relying on petrol or diesel fuel. Here’s an overview of how the bZ4X works:
Yes, all-electric cars need to be charged. Since they run entirely on electricity stored in a battery pack, charging is essential to replenish the energy used while driving. You can charge an electric car by plugging it into a standard electrical outlet, a dedicated home charger, or a public charging station.
All-electric technology is both reliable and trustworthy, backed by years of development, simpler mechanics, and continuous advancements. Whether for daily commuting or longer trips, EVs are a dependable choice for modern drivers.
Electric vehicles have been on the road for decades, and advancements in battery technology, motor efficiency, and overall vehicle design have made them increasingly reliable and efficient. Ongoing development means that EV technology is only getting better and more dependable.
All-Electric Vehicles have fewer moving parts compared to traditional internal combustion engine vehicles. Without components like a gearbox, exhaust system, or fuel injection, there's less that can go wrong, leading to lower maintenance costs and fewer mechanical issues.
We want to make sure you drive away with confidence which is why we’ve included the following with every All-Electric vehicle purchase:
1. Toyota Driveaway Price Terms and Conditions Warranty extension, WOF coverage and additional year of Roadside Assistance only validated if Scheduled Servicing is met through an Authorised Toyota Dealer or Service Agent. Warranty extension is for up to 5 years or 150,000km, whichever occurs first, under normal operating conditions. Capped price service coverage applies to servicing carried out at 15,000km, 30,000km, 45,000km and 60,000km only or time intervals of 12 months, 24 months, 36 months and 48 months only, whichever occurs first, under normal operating conditions. Prices and specifications subject to change at any time.
Unless otherwise stated, Toyota Driveaway Price excludes any fee, levy, or rebate that applies by law to your purchase.
2. Be one of the first 400 customers to purchase at TDP or Bronze pricing and take delivery through an Authorised Toyota Dealer of a new Toyota bZ4X vehicle between 1 November 2023 and 31 December 2024 and receive a free Wallbox Pulsar Max charger valued at $2,250 RRP (inc. GST). Excludes installation costs. Limit one charger per vehicle. Subject to vehicle and charger availability. See www.toyota.co.nz for full Ts&Cs.
3. Toyota offers Battery Electric Vehicle (BEV) battery capacity warranty coverage for 8 years or 160,000km whichever comes first under normal operating condition. The BEV battery warranty protects against abnormal loss of capacity, providing for a minimum of 70% of original BEV battery capacity. Terms, conditions and exclusions apply.
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No. Most maintenance work on Petrol vehicles involves the engine and its components. A battery electric vehicle has fewer components and doesn’t produce emissions like an internal combustion engine which results in an easier and cheaper maintenance process.
This is dependent on the battery capacity of the battery electric vehicle and the unit cost of each kWh.
In general, the battery life retains up to 85% capacity after 10 years. But this also depends on the mileage, temperature environment, and charge cycles of the battery.